Got questions? We've got answers.
Rentals
It's easy! 4 quick steps et voilà:
1. Choose your bouquet
Select your favorite bouquet - with or without matching vase. Are you unsure which bouquet would look best in your interior? Email a photo to hello@bloomandwolf.com and we'll be happy to help.
2. Place your order
Once you've placed your order, our master florist gets to work. All our bouquets are arranged by him - in the vase of your choice or beautifully wrapped without a vase.
3. Enjoy your blooms
The pre-arranged bouquet is delivered to your home. You pay a fixed amount per month and can keep the flowers as long as you want. Enjoy!
4. Swap your bouquet for a new one
Ready for a new look? Choose a new bouquet and we will create and deliver it for a fixed fee of €17.50. From that moment on, you'll pay the monthly price associated with that bouquet. The old bouquet is cleaned for a new customer - completely circular.
Please note that rentals are currently available in North Holland (excl Texel), South Holland, Utrecht, and West Brabant. One-off purchases are available in all of the Netherlands and the rest of Europe.
Yes. We do recommend renting as we often hear that people love changing it up vs. being “stuck” with one bouquet. But of course, everything is for sale ;) You’ll find the ‘Buy’ button on the product pages of our bouquets.
Yes, you can. If you want to buy the bouquet you're currently renting, we will give you the rental amount you've paid so far as a discount. Just just email us at hello@bloomandwolf.com to receive your personal discount code.
Our collections are updated and replenished 4 times a year, based on the season. We also offer a base collection that is always available, no matter the season.
The current collections are a good indication of the types of bouquets we will offer in the future - the collections will continue to grow and vary.
Yes, our minimum rental period is 3 months - this only holds for your first rental bouquet. After that, you can cancel anytime.
You can easily cancel your rental through your personal account on the website. We have a 3-month minimum rental period, after that you can cancel anytime.
If you cancel your rental, we will make an appointment to come and pick up the bouquet within two weeks.
Delivery & returns
We always ensure your flowers arrive in perfect condition.
Within our core delivery area (North-Holland, South-Holland, Utrecht & West-Brabant), we offer our own Bloom & Wolf white glove delivery service. To reduce our climate footprint, we do not box our flowers. On the day of delivery, one of our drivers will arrive at your home. You can choose to have him or her place the bouquet in your home or leave it at the door - whichever you prefer. Our delivery staff wears gloves to avoid any staining on the vases while handling them.
Outside of our core delivery area, we deliver by regular parcel service. Only one-time purchases (not rentals) are available outside of our delivery area.
We promise that receiving our bouquets is a delight. So if something isn’t 100% perfect, our team will go above and beyond to help you. Please contact us at hello@bloomandwolf.com and we’ll make sure to swap it for a bouquet of your choice.
We promise that receiving our bouquets is a delight. So if something isn’t 100% perfect, our team will go above and beyond to help you. If your bouquet is damaged, please contact us at hello@bloomandwolf.com and we’ll make sure to swap it for a new bouquet.
Life happens! If you accidentally damage your bouquet or vase, please contact us at hello@bloomandwolf.com, and we’ll come to a solution.
Billing
We accept IDEAL and Creditcard. If you’d prefer a different payment method, please contact us at hello@bloomandwolf.com and we’ll try to get it added.
The first payment period for a rental is paid in advance upon checkout in our shop. Your rental period starts on the date the bouquet is delivered. From then onwards, the amount will be deducted from your account automatically.
Sustainability
Fresh-cut flowers have a substantial climate footprint. There are various factors at play. Most significant is the energy that goes into the intensive farming of fresh flowers. Greenhouses and refrigerated transportation cause large amounts of carbon emissions. Furthermore, flowers demand a lot of water and pesticides in order to keep them fresh and beautiful. For example, a single rose needs about 12 liters of water and a multitude of pesticides.
We don’t claim that faux flowers are perfect, but they are much less damaging to the environment than fresh-cut flowers. They demand less water, no pesticides, and cause substantially fewer carbon emissions. About 85 times less, to be specific. And most importantly, they last much, much longer (and by that we mean: they outlast most relationships. That much longer). And our rental model is circular, of course!
Flowers
We are perfectionists, so we only select the best flowers available on the market. Our suppliers are all over Europe, where we handpick the best flowers each season.
We are perfectionists, so we only select the best flowers available on the market. Our suppliers are all over Europe, where we handpick the best flowers each season.
Bloom & Wolf flowers smell wonderful, which makes for a product of the very highest quality. With your order, you will receive a small diffuser with our scent, which you can spray onto the flowers every ±2 weeks for an optimal experience.
Absolutely. We recommend ordering a bouquet including its matching vase, because our master florist carefully designs each object with a particular vase in mind. That said, of course, you can order the bouquet without vase if you'd like to match it with your own vase.
If you're renting a bouquet, you do not have to clean the flowers. Before the bouquet arrives at your home we carefully clean it with compressed air, after which it will last a long time. Should you still want to clean it (or if you purchased the bouquet), you can do so carefully with a hair dryer on the low, cold setting, or with a feather duster.
No, please do not add water. As all our vases are (semi) opaque it is not noticeable that there is no water in the vase.
There may be small variations in our bouquets, but the photos give a good indication of the bouquet you will receive at home.
Business Membership
Our business memberships offer 3 bouquet sizes: Petit, Classic, and Masterpiece. Each membership comes with various flower arrangements to choose from - our collections will grow as we will add new bouquets every season. The exact dimensions of each bouquet are different, but as a rule of thumb:
Petit (small)
The ideal addition to give your smaller spaces some extra atmosphere. Perfect for small dinner tables, sitting areas, desks, and washrooms.Classic (medium/large)
Guaranteed to make an impact, these bouquets will become the focal point of any reception desk, concierge table, central seating room, or meeting space.Masterpiece (Extra Large)
These awe-inspiring arrangements add a dose of atmosphere and character to a large reception desk, welcome room, hall, or boardroom.
It’s easy! Three quick steps and voila:
Select a membership: Miniature, Classic, or Masterpiece. Depending on your style and space.
Choose how often you’d like to swap your bouquet: every 1, 2, or 3 months.
Select the bouquet you wish to start your membership with.
From here we take care of the rest. We offer a free white glove service to deliver and set up the bouquet in your business. Together we will find the best spot and make sure the arrangement looks perfect.
We will happily choose your next bouquet for you, unless you'd like to choose yourself (then just email us at hello@bloomandwolf.com). We will deliver at a time of your convenience. During the swap we will take the old bouquet back with us, so no hassle with packages or couriers.
Yes - you’re in charge. You can size up or down at any point.
If you'd like to change your membership type, just send us a note at hello@bloomandwolf.com and we'll take care of it for you.
Of course! Log into your account page to cancel your membership. You can do this anytime, after your first payment period has ended. If you cancel, we will arrange a pick-up for your bouquet, and no further charges will be deducted from your account.
Definitely! Most businesses prefer us to do the choosing (zero hassle for you!), but if you'd like to choose your next bouquet yourself, just email us at hello@bloomandwolf.com and we'll take care of it.
Yes. We do recommend renting as we often hear that people love changing it up vs. being “stuck” with one bouquet. But of course, everything is for sale ;) You’ll find the ‘Buy’ button on the product pages of our bouquets.
Yes, you can. If you want to buy the bouquet you're currently renting, we will give you the rental amount you've paid so far as a discount. Just just email us at hello@bloomandwolf.com to receive your personal discount code.
Our collections are updated and replenished 4 times a year, based on the season. We also offer a base collection that is always available, no matter the season.
The current collections are a good indication of the types of bouquets we will offer in the future - the collections will continue to grow and vary.